Ludeon Forums

RimWorld => Support => Topic started by: Shadille on February 24, 2015, 03:50:01 PM

Title: Help where is my game?
Post by: Shadille on February 24, 2015, 03:50:01 PM
Hello guys o/
I´ve just payed for the game now over Paypal and it directs me to a site named "zahlungverifikation" in german. in english its just payment verfication.but nothing goes on, i got no  download link or else.the text said: verification should take not longer than a minute, you can close this window if u don´t want to wait so long (translated form german into englisch). so, what now? where is my game?i have no email from paypal or ludeon....but i don´t wanna buy it twice----u seee?!?
Plz help
Title: Re: Help where is my game?
Post by: Shadille on February 24, 2015, 03:52:41 PM
ok now i got a bill from paypal lets see....maybe i am too impatient ;P
Title: Re: Help where is my game?
Post by: skullywag on February 24, 2015, 04:00:06 PM
you should recieve an email to sendowl shortly, if you dont email Tynan or ludeon support (email on homepage)
Title: Re: Help where is my game?
Post by: Shadille on February 24, 2015, 04:02:58 PM
still got no email.... :( how long does it normally takes till you got that email?
Title: Re: Help where is my game?
Post by: skullywag on February 24, 2015, 04:09:54 PM
Have you read:

https://ludeon.com/forums/index.php?topic=1875.0
Title: Re: Help where is my game?
Post by: Shadille on February 24, 2015, 04:18:23 PM
i only got one email adress on paypal,changed it long time ago, and i´ve checked the spam filter on freenet.nothing. but i´ve sent tynan an PM in this forum....will he react quickly?or is there an other better method to get access to the game quickly?like live chat or so?!need to work tomorrow....
Title: Re: Help where is my game?
Post by: skullywag on February 24, 2015, 04:35:30 PM
support email in that thread?
Title: Re: Help where is my game?
Post by: Shadille on February 24, 2015, 04:38:33 PM
i´ve sent tynan an email now too.....he´s online in this forum and i don´t understand why he is not reacting.....that´s sad man....you got my money but i don´t get my game quick...please help TYNAN!
Title: Re: Help where is my game?
Post by: skullywag on February 24, 2015, 05:07:47 PM
He might not be near his pc, give it a little while im sure he'll respond.