Ludeon Forums

RimWorld => Support => Topic started by: Jakob2150 on February 28, 2017, 11:19:34 PM

Title: Can`t update Rimworld
Post by: Jakob2150 on February 28, 2017, 11:19:34 PM
Hi guys,
i am stuck at the 0.14.1249 version of the game and after 3 month of not playing a friend told me that there are some new updates. But because i haven`t played for so long i forgot all my login names and passwords (for the website you do the download from).
Some guys in the fforum were talking about an email with a code. but i haven`t got one.
Can some one me out pls?
Title: Re: Can`t update Rimworld
Post by: DanielCoffey on March 01, 2017, 02:42:50 AM
As long as you know the email address you purchased with, the Support page gives this page to re-request downloads... https://ludeon.com/rimworld/getmygame/

Note the section about email being case sensitive.
Title: Re: Can`t update Rimworld
Post by: nccvoyager on March 01, 2017, 06:01:33 PM
In the event that you no longer have access to the email you supplied when you bought RimWorld, you should contact Ludeon support.
They may be able to switch your account to a different email address should you supply them with any information they may ask for.
Title: Re: Can`t update Rimworld
Post by: Jakob2150 on March 01, 2017, 11:43:40 PM
Thanks Daniel, but your idea didn`t work because i don`t have steam =).
Thanks Nccvoyager i wrote Tynan a pm, do you think thats going to work ?
Title: Re: Can`t update Rimworld
Post by: BlackSmokeDMax on March 02, 2017, 12:21:27 AM
Quote from: Jakob2150 on March 01, 2017, 11:43:40 PM
Thanks Daniel, but your idea didn`t work because i don`t have steam =).
Thanks Nccvoyager i wrote Tynan a pm, do you think thats going to work ?

Prob not. Look in this thread: https://ludeon.com/forums/index.php?topic=1875.0

Should be a link to email to help you get this sorted.
Title: Re: Can`t update Rimworld
Post by: Calahan on March 02, 2017, 08:18:28 AM
@ Jacob2150 - On the page that DanielCoffey linked to, if you scroll down there is an input box for your email address via which you can get your DRM-Free link resent to you (you can also activate the game on Steam on this page, but the page is not just for that purpose).

If you can not remember the exact (case sensitive) email address you used, then please send Michael (the support guy) and email about this [email protected] . (Further details, if needed, can be found in the thread BlackSmokeDMax linked to above).
Title: Re: Can`t update Rimworld
Post by: milon on March 16, 2017, 11:34:59 AM
@Jakob, did you get this fixed yet?