Ludeon Forums

RimWorld => Support => Topic started by: BlackSmokeDMax on November 25, 2017, 11:16:28 AM

Title: SendOwl email and resetting downloads.
Post by: BlackSmokeDMax on November 25, 2017, 11:16:28 AM
This is (at least) the second major update in a row I haven't received an email from the SendOwl system. It looks like my updates have not been reset in a few updates either. I show 4 updates remaining of each O/S version.

I download one copy at every update and archive it for myself, so it would appear it has been 3 updates since a reset. That is counting the 18 release and the two 17 version releases. So, I believe the last time I received either the email or a reset was back at version 16, and honestly I'm not sure if I received the email at version 16 either. I think I did get a reset at that point though.

Not a super big deal yet, as I obviously still have my download link and some downloads left, but the system seems to be somewhat bugged currently.
Title: Re: SendOwl email and resetting downloads.
Post by: Calahan on November 25, 2017, 01:31:19 PM
Same here. Although I think my download counter reset this time around. But I haven't had an email notifying me of an update since... A16 maybe?

I'll see if I can find someone to prod about this. Since this shouldn't still be happening.
Title: SendOwl email and resetting downloads.
Post by: supernet2 on November 23, 2019, 10:52:02 PM
I haven't received a updated sendowl Email to reset my downloads It hasn't updated since May 31st 2019. That was on build RimWorld1-0-2150 but now that build RimWorld1-0-2408 is out least when I checked today on November 23rd 2019, I don't have a viable means to download it through my May 31st 2019 download link but my last available download for the windows build cleared out but the download failed so I lost my chance to get it.

How do I go about resetting the counter for all builds so I can update my offline installers for the rimworld game?
Title: Re: SendOwl email and resetting downloads.
Post by: ItchyFlea on November 24, 2019, 02:24:43 AM
This is an issue with the SendOwl systems as far as I'm aware. However if you shoot me an email at [email protected] I can manually reset the download counter.