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i also have submitted a name for the DLC i purchased and haven't seen a change in the status in a while. i am also wondering how long this process takes. i see most people in the forums discussing the DLC don't usually get a response to their inquiry. if possible i would love a response from someone who knows the process and timeline to reply. not good business practice to accept money from people then just leave them wondering when their service will be fulfilled. thanks

when i log in to the site to create my in-game name, it says "Hey, thanks for making an account, but it seems like you don't actually have any creative reward purchased for RimWorld." i have purchased it and can provide screen shots of the transaction and/or game page in my game library showing the addon. how do i fix this? yes, i have tried everything it suggests on the page after log-in. (log out and back in, email address is the same)

EDIT: Removed attachments. Issue resolved via email.