Hello everyone,
before mailing, I thought I'll give the forum a try to solve my problem:
I'm not actually missing my download email, but my download...
1. I have gotten the email with the download link from SendOwl.
2. I followed the link and my Browser opened the site. It said 5 download tries per file. Everything as expected.
3. I started the download for Windows and everything seemed to be OK.
The download counter decreased from 5 to 4 for the Windows version, while the other ones stayed at 5.
4. At 63% (43.1 MB) the download rate dropped to nearly zero. This is happening every now and then and related to my internet connection, not the download source.
5. I paused the download and did a reconnect.
6. I tried to resume the download multiple times but always received the error message: "The file can't be found on the server" (paraphrased).
7. I followed the email link a second time and the web site still said I've got 4 download tries left.
8. I clicked to download the windows version.
9. I was forwarded to a page saying: "There are no downloads left" (paraphrased)
10. I followed the email link for the third time.
11. This time the download try counter for the windows version has dropped to Zero, while the other ones still showed that there are 5 left.
So now I am stuck at 63% with no download tries left... I'm close to mental breakdown and already would be wandering around in daze if I would not still have the new colony hope...
I hope somebody can help me! It would be horrible having to wait for the next update while having nearly exactly two third of the download finished!
Many thanks in advance,
Mondkalb
before mailing, I thought I'll give the forum a try to solve my problem:
I'm not actually missing my download email, but my download...
1. I have gotten the email with the download link from SendOwl.
2. I followed the link and my Browser opened the site. It said 5 download tries per file. Everything as expected.
3. I started the download for Windows and everything seemed to be OK.
The download counter decreased from 5 to 4 for the Windows version, while the other ones stayed at 5.
4. At 63% (43.1 MB) the download rate dropped to nearly zero. This is happening every now and then and related to my internet connection, not the download source.
5. I paused the download and did a reconnect.
6. I tried to resume the download multiple times but always received the error message: "The file can't be found on the server" (paraphrased).
7. I followed the email link a second time and the web site still said I've got 4 download tries left.
8. I clicked to download the windows version.
9. I was forwarded to a page saying: "There are no downloads left" (paraphrased)
10. I followed the email link for the third time.
11. This time the download try counter for the windows version has dropped to Zero, while the other ones still showed that there are 5 left.
So now I am stuck at 63% with no download tries left... I'm close to mental breakdown and already would be wandering around in daze if I would not still have the new colony hope...
I hope somebody can help me! It would be horrible having to wait for the next update while having nearly exactly two third of the download finished!
Many thanks in advance,
Mondkalb