Can't redeem name

[Nickanj]

I've bought the game twice, same email, once with Name in Game, once without.  (Other half is using the non-Name In Game link).  It won't let me put in a name, for the link with Name in Game.  How can I fix this?

[Baloun]

I have got the very same problem.

[Tynan]

Can you guys each email me please and tell me the account email? I'll fix you up.