[A13] Audio outages

[Goldenglade]

about 20 minutes or so into game play my audio randomly drops out with a quick and not to loud audible pop in my headphones. all other audio on my system still works fine and once I close out the game the pop happens again. Relaunching the game removes the issue. No mods or extensions are used.

[Tynan]

Blast. Sorry about that. It's an old issue we can't seem to get rid of.

Can you post info about your audio drivers?

[Goldenglade]

Not 100% sure if this what you want but if it isn't let me know and i'll get back to you ASAP

Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_18491151&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.7004 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/30/2013 12:00:00 AM, 3564376 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: 1 - SAMSUNG (AMD High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1005
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: AtihdWT6.sys
         Driver Version: 10.00.0000.0002 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/20/2015 12:00:00 AM, 102912 bytes
            Other Files:
        Driver Provider: Advanced Micro Devices
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_18491151&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.7004 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/30/2013 12:00:00 AM, 3564376 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

[Anvil_Pants]

True. I've also hit this in A12, on a Realtek device. If it's found to be reproducible, a possible test could be installing the Razer driver without removing the manufacturer one. They should live happily together and allow switching between the two soft devices through Windows "Playback devices" GUI on the taskbar.

Name   Realtek High Definition Audio
Manufacturer   Realtek
Status   OK
PNP Device ID   HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1043841B&REV_1003\4&2FFDAC18&0&0001
Driver   c:\windows\system32\drivers\rtkvhd64.sys (6.0.1.7572, 4.37 MB (4,585,728 bytes), 9/25/2015 10:21 PM)
   
Name   High Definition Audio Device
Manufacturer   Microsoft
Status   OK
PNP Device ID   HDAUDIO\FUNC_01&VEN_10DE&DEV_0072&SUBSYS_38423969&REV_1001\5&1208074A&0&0001
Driver   c:\windows\system32\drivers\hdaudio.sys (10.0.10240.16384, 370.50 KB (379,392 bytes), 7/9/2015 10:22 PM)
   
Name   Razer Surround Audio Controller
Manufacturer   Razer Inc
Status   OK
PNP Device ID   ROOT\MEDIA\0000
Driver   c:\windows\system32\drivers\rzsurroundvad.sys (6.1.7600.16385, 39.69 KB (40,640 bytes), 7/28/2015 8:09 PM)

[ison]

Thanks for the info.

https://ludeon.com/mantis/view.php?id=1001