If you are missing your download email

Started by Tynan, January 31, 2014, 10:49:24 PM

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dan1988

I just signed up to say thanks for sorting out my problem quickly, I felt like sending a response sayings thanks via email would feel a little spammy as im sure you have plenty to do (like develop a game ha).

it just so happened I was in the <5%, granted via my own fault.
I also noticed how the front page vid has the battery's outside they wont last long, it always rains on my 1st few days :).

Goose


nosferatu

Good Evening, After using Paypal to purchase, there was a splash screen that said "verifying payment, ... you may close this window if you don't feel like waiting". So I closed it. I verified that my Paypal primary email is the one I am checking, however I've not received an email that contains download information. Nothing in my spam box either. Most of your posts direct the user to email you ([email protected]), so I've done that also.

mfxoxes

Unfortunately I used a friends email account and so they've been forwarding the updates to me, but they don't want to keep forwarding it, so is there a way I can get the email the updates are sent to changed? Thanks!

timmult

Hello and good day, Ludeon Studios!

How long does it takes to refresh download times on a link with releasing of new version? I know, alpha8 just released, but i still got no email with refreshed link. Got old one, but there still 0 downloads for Windows. Maybe mail needs time to get to me? :) checked spam and all over my mail - still no mail. And my adress is for sure correct - cause month eralier i received all emails when i bought RimWorld.
Thanks!

Tynan

Quote from: mfxoxes on November 22, 2014, 09:24:33 PM
Unfortunately I used a friends email account and so they've been forwarding the updates to me, but they don't want to keep forwarding it, so is there a way I can get the email the updates are sent to changed? Thanks!

Just email me. [email protected].

You can also just always re-use your old link. It doesn't change.
Tynan Sylvester - @TynanSylvester - Tynan's Blog

Mechanoid Hivemind

The new update came out and i didnt get the email for it and its not in my spam folder
little help?
THANKS :D
The individual is obsolete. When you and your kind are extinct, we will cleanse our collective memory of the stain of your existence.

finamore

Hi Tynan,

I got the e-mail about the update, but my downloads count is still zero =(

Thanks!

TheGentlmen

I haven't recieved the email... and the link that i got on the day of the purchase still hasn't reset but atleast it did still have dowloads left.

TheGentlmen

A response in less than 15 minutes... such greet service.

timmult

Got my mail with alpa8 link, thanks a lot!

bradley2stars

So after the update came out, I checked my email and couldn't find the message i thought i was going to receive. So I asked around and all it led to was the email. Is there any way I can get this update?! I was so excited for it.  :-\ [email protected]

Chibiabos

I got the alpha 8 update, but haven't received any sendowl links for any of the 'hotfixes.'  Were there any, or am I looking in the wrong place for them?  I've checked my 'spam' folder, zippo from sendowl since the alpha 8 release. :/
Proud supporter of Rimworld since α7 (October 2014)!

harpo99999

I have not received any emails since the a8 email, BUT with 5 downloads on the link it SHOULD be possible to use the same link (which I keep in a browser link) to download the 8e version, and if you have managed to run out of downloads, then email tynan and ASK for a extension of downloads and do NOT use download accelerators/managers set to more than ONE attempt at a time.

silver2127

Hi I got the game a long time ago And I have not played it much then when I saw the game got better I wanted to get the download but I did not have the link can you send me an email with the link I have the old version as proof