Forum mail server not configured properly

[TwistedSoul]

Hey guys, your E-mails are being bounced on most of our mail servers, looks like your MX/DNS records aren't set properly.

NOQUEUE: reject: RCPT from p3plsmtpout002.prod.phx3.secureserver.net[208.109.80.52]: 450 4.1.8 <'redacted'@alpha.ludeon.com>: Sender address rejected: Domain not found; from=<'redacted'@alpha.ludeon.com> to=<'redacted'> proto=ESMTP helo=<p3plsmtpout002.prod.phx3.secureserver.net>

> set q=mx
> alpha.ludeon.com
Server:         172.31.0.2
Address:        172.31.0.2#53

** server can't find alpha.ludeon.com: NXDOMAIN

[Tynan]

Hey thanks for the heads up.

I'm not a Web expert, it seems maybe you are. Can you point me in the right direction as to what to do to fix it? Thanks.

[drunetovich]

Two options here:
1) Register dns name (type A record) "alpha" for domain ludeon.com
2) Reconfigure your forums "from" smtp setting to originate from existing domain [email protected]

[Tynan]

Done, let me know if there's still an issue (giving time for DNS to propagate of course). Thanks!

[TwistedSoul]

That did it

I got the E-mail regarding a reply to this topic, seems like they are coming from [email protected] now which works since ludeon.com has MX records.

[Canute]

Now the password recover function works too.

[BlackSmokeDMax]

That did it

I got the E-mail regarding a reply to this topic, seems like they are coming from [email protected] now which works since ludeon.com has MX records.

That is good news indeed. I have seen plenty of modders mention they had no idea people had posted in their threads due to not receiving those email alerts.