Bug Reporting is now on the Development Discord Server

Started by someonesneaky, April 22, 2024, 07:47:24 PM

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For the sake of efficiency and ease of use for all parties we're moving away from using the forum for bug handling; reports are now logged on Discord.

If your game is unmodded, please visit the #bug-reports channel in the official development server: https://discord.gg/yA3QGzHMK6

If you are having issues with modded versions of RimWorld, you can visit the #troubleshooting channel in the community server: https://discord.com/invite/UTaMDWc

Please have the following information ready for your post on either server

For the thread title, write a one-line summary of what happened with version in [brackets] at the start.

    BAD: "Sieger AI bug". This is not a summary, it's a label.
    GOOD: "[1.5] Siegers eat each other after running out of food". Succinctly summarizes the issue.

When reporting a bug, please include:

1. What the circumstances were.

2. What happened.

3. What you expected to happen.

4. Steps we can follow to make the bug appear on our machine. This part is important! We need a set of steps which we can follow to get the same results you're seeing. Ideally you'll test these steps to make sure they work from scratch.

5. Savegame file
It's very helpful to include a savegame, especially when you have trouble reproducing the bug.

- Windows users can find their save files by clicking the 'open save games folder' button in the in-game Options menu.
- Mac users don't have it quite so easy, and you will need to navigate to the save folder manually, which can be found here: /Users/your user name/Library/Application Support/RimWorld . Or you can search for .rws files. Although note that the Library folder could be hidden which might prevent you from both navigating to it and searching for .rws files. More information on where and how to find your save files on the Mac can be found in the following post/thread: https://ludeon.com/forums/index.php?topic=35625.msg367050#msg367050

If your savefile is somehow too large to attach to Discord, you may be able to attach it after zipping it with a utility such as WinRAR or 7zip. If it's still to big to attach then you can upload it to Google Drive / One Drive / Dropbox / Zippyshare (or other such cloud storage / file sharing service) and post the download link in your bug report.  Make sure you make the file shareable to anyone that has the link, if using Google Drive.

6. Log File
Posting a log file means uploading the log RimWorld generated. Here's where to find it:

    Windows: %userprofile%\AppData\LocalLow\Ludeon Studios\RimWorld by Ludeon Studios\Player.log

    Mac: Users/<YourUserName>/Library/Logs/Unity/RimWorld by Ludeon Studios/Player.log

    Linux: /home/<YourUserName>/.config/unity3d/Ludeon Studios/RimWorld/Player.log

Note for Linux: You must run RimWorld from the console or the log file will not be created.  If you don't run RimWorld from the console, you may find the log at /tmp/rimworld_log