Linux mouse bug ignored for over a year

Started by henk, August 29, 2022, 04:48:16 PM

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henk

The linux mouse bug that has been reported quite long ago, and was never fixed.
https://ludeon.com/forums/index.php?topic=55846

"It is being looked into" from a year ago is not acceptable towards the players who bought a linux-compatible game, and then got the compatibility removed due to Ludeon refusing to fix bugs that they introduced during updated.
The bug has been reported many times, on many different platforms, and yet the focus is only where the money is, so old players are being ignored and disrespected.
At least have the honesty to admit that the bug is *not* being looked into, it will be a more satisfying answer.

steve_v

#1
Quote from: henk on August 29, 2022, 04:48:16 PM"It is being looked into" from a year ago is not acceptable towards the players who bought a linux-compatible game, and then got the compatibility removed due to Ludeon refusing to fix bugs that they introduced during updated.
Indeed.
Latest news I can find is is: "Fixed in steam unstable branch" *thread locked* ...And yet it's still not actually fixed, because apparently testing is hard. What a joke.



This is pathetic Ludeon, absolutely pathetic. Wake me up when you fix your regressions, I might even be willing to pay money for your game.
Until then I'm avoiding anything made with Unity, as in my experience it's just shorthand for "Too cheap to use a real game engine, can't be bothered with testing or performance profiling, thinks supporting a new platform means clicking "build" and hoping for the best."

Pangaea

I have the same problem, and it's pretty annoying. It is especially noticeable on tabs with a lot of information, such as the Numbers tab (from a mod). Hover over a weapon or apparel, and it often doesn't update right. Can't something be done about this? This bug didn't exist last time I played on 1.0, so it has been introduced one way or another in the meantime.

henk

Quote from: Pangaea on September 22, 2022, 01:25:03 AM
I have the same problem, and it's pretty annoying. It is especially noticeable on tabs with a lot of information, such as the Numbers tab (from a mod). Hover over a weapon or apparel, and it often doesn't update right. Can't something be done about this? This bug didn't exist last time I played on 1.0, so it has been introduced one way or another in the meantime.

The bug was introduced during the update from 1.2 to 1.3.
Apparently this bug affects all kind of distros, apparently (from something I read here, if I remember properly) it even happens on windows as a user found out here https://ludeon.com/forums/index.php?topic=55714.msg493152#msg493152
The bug has been reported many times, supposedly communicated to the devs many times, and as such has been consciously ignored many times. But they just said "fixed" after a year, so I guess we can start accepting the fact that they couldn't care less about linux players.

Kopp

It seems that the last closed/answered thread in the bug reporting forum was closed on March 02, more than half a year ago.
I stopped reporting bugs because obviously no one cares.

henk

Well, new update, and ignored once more. But hey, they announced that we'll be able to pay more soon for a DLC, so I guess that it doesn't matter, right?

Pheanox

Has anyone here in this thread checked this issue in 1.4 unstable? A fix was included. If the issue still occurs, it would be better to report it as a bug, rather than change a bug reporting forum into a personal soap box. I do not have linux, I can not test myself, and I no longer have a linux tester, and the linux users on this forum that I asked rejected my request to be testers.

henk

#7
Quote from: Pheanox on October 07, 2022, 09:23:49 PM
Has anyone here in this thread checked this issue in 1.4 unstable? A fix was included. If the issue still occurs, it would be better to report it as a bug, rather than change a bug reporting forum into a personal soap box. I do not have linux, I can not test myself, and I no longer have a linux tester, and the linux users on this forum that I asked rejected my request to be testers.

I tested on the first 1.4 build available, and on the current one (compiled on 7th of october, with and without Ideology, and without mods, on manjaro linux) and in both cases, the bug is still present.
As for reporting the bug, linux users have been reporting it for a year, multiple time, and the reason this is becoming a "personal soap box" is because there has been no reply from devs, apart from "The issue has been fixed" when it hasn't. While I understand that bugs can be hard to fix or take time to fix, ignoring users like that is just making things worse, especially when the bug makes most of the interface impossible to use.

Ark

The Linux mouse bug has been... Diminished? But not completely fixed by the Steam Deck launch as many things had to be tweaked for it, but the drug policy screen with many sliders per policy is bad enough that I edit the save to get the values I want.
Tooltips work just fine in 1.3.3387 for me without mods. I haven't noticed issues with mods, but I have never ran more than 100 mods and don't actually play much nowadays.
Mentioned the issue at the dev server 6 months ago.
https://discord.com/channels/684960023020961812/686141574500843521/961618713642156062

Haven't tried 1.4 yet. I actually was a tester for a little while, but you guys forgot to mention that you only distribute test builds by Steam so that was a bust.

Pheanox

#9
 I will bring to the attention of the devs that the fixes we have implement this year are not fully resolving the problem. If I get asked any specific questions by the devs, I will put them here.

henk

#10
Quote from: Pheanox on October 09, 2022, 02:08:09 AM
I will bring to the attention of the devs that the fixes we have implement this year are not fully resolving the problem. If I get asked any specific questions by the devs, I will put them here.

Thank you, I'll try to give any information that would be needed if it can help finally removing this bug

Pangaea

Quote from: Pheanox on October 07, 2022, 09:23:49 PM
Has anyone here in this thread checked this issue in 1.4 unstable? A fix was included. If the issue still occurs, it would be better to report it as a bug, rather than change a bug reporting forum into a personal soap box. I do not have linux, I can not test myself, and I no longer have a linux tester, and the linux users on this forum that I asked rejected my request to be testers.
Unfortunately I don't have access to 1.4 so can't test directly, but I can tell that it is still a fairly big issue for me on 1.3. Not everywhere I'd say. For example, for me at least, it works to drag-select in the schedule tab, the main menu (before loading a game) functions even when slowly moving the mouse. Some of the hover tooltips also function when slowly moving the mouse, like between different needs, but others do not. The buttons in the bottom right of the screen I have a big problem with. It's like the mouse cursor is off, and I need to move it around a bit and try again, sometimes several times, before the 'correct' info comes up, or I can click it. Dragging pretty much all bars is very problemsome (e.g. for quality in various bills). Nothing happens, and then suddenly moves by a lot. I've found the best workaround is trying to click on the correct spot, because dragging it is pretty much useless. And as mentioned before, hover-info on stuff like gear is problematic as well when slowly moving the mouse, as you ofc do in screens like that, due to lots of info in little real estate. I know this is from a mod, but a typical example is when checking gear in the Numbers tab, when I want to see what quality dusters the different pawns have, for example. Or what weapon pawns have (hard to tell some of them apart at a glance).

Supay

Ah, so this would explain why I only get mouse hover over info for about 15 minutes into a game, then it stops working.  I haven't played Rimworld for a while and if I had known about this bug I honestly wouldn't have bought Biotech as it is incredibly frustrating.  Can you refund recently purchased DLC on the basis that the game itself is broken?

Supay

Quote from: Supay on October 23, 2022, 05:15:14 PM
Ah, so this would explain why I only get mouse hover over info for about 15 minutes into a game, then it stops working.  I haven't played Rimworld for a while and if I had known about this bug I honestly wouldn't have bought Biotech as it is incredibly frustrating.  Can you refund recently purchased DLC on the basis that the game itself is broken?

I have tried using Proton, on the Steam Deck, and anything new than 4.11-13 does not even load (just goes to a black screen) and 4.11-13 reports that Rimworld cannot talk to the Steam API, hence anything Steam related i.e. mods is not working.  I am sorry to say this, as I have played Rimworld for years and love it, but if Rimworld does not operate correctly on Linux and hence the Steam Deck due to this long standing set of issues, then it should not have Verified status.

Supay

Unfortunately, as this bug wasn't immediately evident as it takes 15 minutes to kick in each time, and I was then attempting to work it out as a possible setting or install corruption issue, Valve have refused my refund as it went past 2 hours.  I'm not happy about this.  I have a lot of hours in Rimworld over the years but I resent paying extra for a DLC only to find out that it has been broken on Linux for a while now and has no fix in place.  Rimworld needs its Verified status on Steam Deck revoked until this is resolved else others may be tricked into paying out then discovering these issues.