Can't double click to select all

Started by Moja, April 15, 2017, 01:44:02 PM

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Moja

Hi, I have a problem where I cannot double click to select all of a specific item on the map. I am aware that this has been reported before but I have still not found a permanent fix for it that has allowed me to play with mods installed (you can launch the game again while another instance of the game is open and double click will work fine, but this removes all mods from the game.)

My mouse is working fine, double click works everywhere else on my laptop and this has only been affecting me since a few months ago when I got a new computer.

Game logs are attached below. Any help is appreciated, thanks.

[attachment deleted by admin due to age]

Calahan

#1
Some more info will likely be needed to try and better diagnose the issue. So can you please answer the following questions:-

1 - What O/S, and version of that O/S are you running?
2 - The log suggests you are using the Steam version. Do you also have the DRM-free version of the game? (as it could be a Steam issue, and if you have the DRM-free version it could be used to test if this is a Steam issue).
3 - Does this double-click issue occur even if you only have a single, simple mod installed? If you have not tested this yet then can you please test it (as if it is triggered by a single, simply mod, then that would likely rule out several possible causes).
4 - Does this double-click issue happen immediately when you start a new colony with your mods? Or does it take a while to occur, and/or only occurs when you have a mature game?
5 - You say this is occurring with mods, but the log you attached has no entries relating to the mods you are using. AFAICT that log is from a vanilla A16 game. So can you please initialise the game with the mods you use, take the steps required to trigger this double-click error, shut the game down, and then attach the log file that is created. This should provide the mod list (as well as any errors that might be occurring).
6 - You say this problem has only started since you got a new computer. So did A16 work completely fine on your previous computer? Or did you purchase your new computer before A16 was released, meaning it was likely A15 that was working fine on your previous computer. (for reference, A16 was released on the 20th December 2016).

I have also moved this to mod bugs. If a vanilla bug is identified then it will be moved back to bugs, but until then it is preferable to classify it as a mod bug / mod issue.

Moja

#2
1. I am using Windows 10 64 bit
2. Unfortunately, I do not own the DRM free version (I think, as I bought the game on steam) so I can't test this.
3. Sorry, I should have clarified, the bug I am reporting occurs on both vanilla and modded games, I assumed that if I solved the bug in a game with no mods installed it would then fix the bug in the modded game, so I gave the logs of a vanilla game.
4. The bug occurs in all games, whether it be a new game or an old one.
5. While troubleshooting I uninstalled all my mods thinking it might be one of them that caused the problems, but as I said earlier I'm trying to fix the bug in a vanilla game.
6. Yeah, my old computer was running A15 only, and the only version of the game my new computer has been running is A16.

Calahan

#3
Thank you for the answers and the clarification on when the problem started / when it occurs. So...

If this issue occurs in a vanilla A16 game, and is present at the start of a new game, then it's now sounding very much like a support issue. Meaning it's time for this thread to pack its bags again and head over to support. Meanwhile...

The next step in troubleshooting will be:-

1 - Can you please provide some additional info about your computer. Namely processor / RAM, and also can you please check the task manager when you start a new game and reply with how much RAM and CPU percentage the RimWorld program is consuming.
2 - The log indicates (re: the video card) you are running the game on a laptop. Can you please confirm this.
2a - If it is a laptop, then are you using a USB mouse or the touchpad? If it is a USB mouse, then is the double-clicking an issue with the touchpad as well? And again, if you are using a USB mouse, then apologies for insulting your computer know-how, but have you tried swapping it to another USB port? It sounds trivial, but it's often a good idea to rule out the simple / obvious stuff just in case.
3 - Apologies again if this insults your computer know-how, but have you tried altering the double-click sensitivity settings via the mouse options under control panel?
4 - If none of the above help, then maybe it would be worth you rolling the game back on Steam to A15 and/or A14 to test whether this double-click issue occurs in earlier versions or not. As if it's an A16 only issue, then that'd be a helpful clue as to the cause (and makes me think a Unity issue, as that got upgraded with A16). But if all versions are affected then that makes me think there is something specific about your computer that is causing it.

Please note that for 4, I do not know how the rollback system on Steam works myself, so I do not know if you will lose your saves, mods, settings etc etc. So please make sure to back up these first before you attempt any rollback (and/or backup all the A16 folders). My lack of Steam knowledge hurts me here I'm afraid, but maybe someone who doesn't lack such knowledge can advise on what happens / what you should do, before rolling back versions.

I'm in a bit of a rush as well (stupid holiday weekend) so I'm probably forgetting something / to ask about something, but let's start with the above and go from there.

Moja

#4
You were right, I am using a laptop. Here are the specs:
GeForce GTX 960M
Intel Core i7-6700HQ CPU @ 2.60GHz
15.87 GB RAM
Rimworld consumes 0.2% CPU and 10% RAM

2a. I am using a USB mouse, and I have already tried changing ports as well as on the touchpad, but I did it again to triple check. The strange thing is when I started the game after changing ports the double click was working perfectly again. And when I deactivated the mods the double click didn't work once again. Strange.
3. I'm always open to double checking all solutions so it's not a problem! I changed the double click speed to be slightly faster just to be sure, but it made no difference.
4. Changing back to A15 did nothing for me, unfortunately.

There is a post I just found (https://ludeon.com/forums/index.php?topic=28475.0) with the same problem. They come to the conclusion that it is a steam problem, so I disabled the overlay to no luck.
Unfortunately, I can't test to see if it is a steam issue as I don't own the DRM free version.
Thanks again!

Calahan

#5
Thanks again for the answers. They are certainly helping to provide a decent image of when the issue is occurring. (and apologies for not replying sooner. The holiday weekend sadly didn't provide me with much spare time).

This is certainly starting to sound like some sort of Steam issue, especially if rolling back to the earlier versions didn't help. Which would also be consistent with previous reports similar / same as this. This is unfortunate from the PoV of me helping you though, as my Steam / Steam troubleshooting knowledge is pretty limited (to put it mildly). Although that's just in relation to myself, and the other moderator's, and especially other helpful users, have shown themselves to possess pretty good knowledge of Steam and its various quirks.

Although I am interested in this answer from your previous post (bolding is mine for emphasis).
Quote from: Moja on April 16, 2017, 11:30:47 AM
2a. I am using a USB mouse, and I have already tried changing ports as well as on the touchpad, but I did it again to triple check. The strange thing is when I started the game after changing ports the double click was working perfectly again. And when I deactivated the mods the double click didn't work once again. Strange.
Is this reliably reproducible? As it sounds like you were able to get the double-click working properly, with mods activated, and that it (only) stopped working after you deactivated the mods. And you said in the OP that if you launch a second instance of the game then the double-click works within the second instance of the game, but that this was no use to you as it removed your mods. But it sounds like you have a (far from ideal) workaround for playing with and without mods. Although of course this depends on how reliable the workaround I've quoted above is.

So....

1 - Are the above two workarounds for playing a modded and vanilla game respectively both reliably reproducible?
2 - When you launch a second instance of the game (in the scenario you mention in the OP), what happens to the second instance if you close the first instance? Does the double-click issue then transfer to the second instance? Or does the second instance continue to work fine?
3 - I assume the mods you are using come from the Steam Workshop. If so then have you tried moving the mods away from the workshop folder to the mods folder? Asking this as I'm wondering if this would allow you to use mods while running the second instance of the game (re: as per OP).
Edit - 4 - Shot in the dark Q, but do you have a controller plugged in? And if so does unplugging it / plugging it back in, have any bearing on anything you've tried so far?

I'm not entirely sure how you'd go about #3, although the OP of the following post seems to contain instructions for how to do this (it's in relation to a different error, but the procedure on how to move the mods appears to be sound) https://ludeon.com/forums/index.php?topic=29440.0 . Although I'm not sure what the "cost" to you of trying this will be. "Cost" as in how many mods you need to unsubscribe from, resubscribe to etc. So maybe try this if all else fails (although you might have already arrived at that point by now).

If you still get no success with this then I'll go and poke the other mods, and maybe offer them some internet cookies to those users who've demonstrated their Steam knowledge in the past to take a look at this one.

Moja

#6
Thanks for your reply,

To answer your question, no, the workaround is not reliably reproducible.
I tried uninstalling and reinstalling steam, and the issue still persisted. But then, the next day, double click worked perfectly in the game. And it kept working, even after restarting the game. No idea why that happened, but when I turned my computer off and on again to make sure the problem was well and truly fixed, the issue came back, and I can't double click in the game anymore.

2. The second instance continues to work fine. I did a little test myself, and the issue seems to have a temporary fix when I run two instances of the game at once, then close the original (steam modded) instance and then reopen it with the second (non-steam) instance open This seems to resolve the issue, although I will double check later today after shutting down my computer and I will report back. Edit - this solution seems to have no effect now after restarting my laptop.
3. Unfortunately, doing this makes no difference.
4. Same as above, this makes no difference either

It feels like it is completely random if the game has this problem or if it doesn't, but thank you and I await any more help you can give.


Calahan

Thanks again for the answers.

The sporadic nature of this issue will likely make it trickier to find a permanent / reliable solution. Plus I wouldn't rule out some sort of system resource conflict (which Steam may or may not be triggering). Either way I've pretty much exhausted my Steam troubleshooting knowledge, so I'll send up the bat signal to see if any of the other moderators have some ideas. If that doesn't offer a resolution then I'll open the cookie jar and start offering them out to the Steam gurus in the community. And if that fails then.... maybe form a caravan to raid Steam HQ and kidnap Gabe? No idea if that will help, but it never hurts to have a high-profile hostage.

Haplo

#8
One thing that you maybe can also try (if you haven't already) is to check the file integrity of RimWorld in Steam.
It is in -> right click RimWorld -> properties -> local files -> verify integrity of game cache. (or something similar)

Another possibility would be to do a clean install of RimWorld by renaming the current RimWorld folder and doing the integrity check.

If these still don't work then I'm also out of ideas..

Moja

#9
Sadly,  neither of those fixes have helped the issue. I've not come any closer to a solution either, so if there is nothing else you can think of, it's starting to look like this won't come to a conclusion...

But thanks so much for your time and help. Who knows, maybe this issue will fix itself with time. In the meantime, I've gotten used to playing without double clicking  :)

milon

#10
Check this link: https://steamcommunity.com/app/221380/discussions/2/348292957936027015/

Another person playing a Steam game couldn't double-click because of the "share" function of their GeForce graphics card.  Yep, bizarre.  And you have a GeForce as well.  Try disabling the "Share" feature and see if that helps.


EDIT:
Seems like NVIDIA doesn't play well with Steam:
https://forums.totalwar.com/discussion/comment/1579724/#Comment_1579724
http://forums.steampowered.com/forums/archive/index.php/t-1202601.html
http://www.tomshardware.com/forum/id-3231248/double-click-functioning-games-working.html

Moja

Yes, disabling NVIDIA Share fixed it! Thanks a lot!

milon

Yes!  ;D

Man, that NVIDIA/GeForce "share" feature is causing us no end of problems... I never would have guessed that was your issue except for the links I found.  >_<